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Privacy Policy

Introduction

Effective August 22, 2022

Cydrion, LLC (“Cydrion” or “we”) cares about your privacy and protecting your personal information. It is also important to us to provide a Privacy Policy that clearly outlines what information we collect and how it is used.

Scope of Privacy Notice

This Privacy Policy applies to Cydrion’s website www.Cydrion.com (the “Website”) and the products and services provided through our Website (together “Services”).

Personal Information We Collect and How It’s Collected

To provide the Services, Cydrion collects certain personal information. We collect information in a variety of ways. This can include information that does not personally identify you — such as device numbers, IP addresses, and account numbers. Cydrion collects some information directly from you, such as when you provide information to us via the Website or by signing up for Services such as when you:

  • Signup for services
  • Create an account
  • Provide billing information for payment of Services
  • Communicate with Cydrion

The type of personal information that Cydrion collects includes:

  • Contact information like your name, address, email address, and telephone number.
  • Information you provided to create an account on the Website, including your name, email address, username, company name, payment information, and account numbers.
  • Any payment information, which could include billing address, bank account information, and payment card details.
  • Information related to your transactions with us, such as your payment history.
  • Cydrion also collects information automatically when you use the Website. This includes device numbers and IP addresses.

Cydrion uses Cookies to collect data. Cookies are small text files that are stored on a user’s device. This technology is used to help customize your experience on the Website and for marking and analytics purposes. More information about Cookies and how to delete them can be found at www.aboutcookies.org. However, deleting cookies may change how you experience the Website.

How and When We Use Information Collected

Cydrion uses the information we collect to provide the Services, communicate with you, set up your account, provide information about additional available Services, and process payments. When and With Whom We Share Information

Cydrion does not sell your information. We also share personal information with others when needed to provide you with the Services, including credit reporting agencies. We also share personal information with others:

  • When you direct us to do so, including to authorize other users on your account
  • When required by law or to respond to legal process. Cydrion only provides information to law enforcement in response to a valid subpoena
  • To protect our property or rights or the safety of our employees, our customers, or other individuals

Cydrion shares information with trusted third-party vendors for billings, collections, and processing payments.

How We Protect Your Information

Cydrion uses technical, administrative, and physical safeguards to protect the information we collect from unauthorized access. This includes encryption to safeguard electronic submissions of data on the Website. Although Cydrion takes safeguarding your personal information seriously, no security measures are 100% effective, and we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose your information.

How Long We Keep Your Information

If you are a customer, Cydrion keeps information needed to provide the Services for as long as you are a customer. If you are no longer a customer of the Services, Cydrion still may need that information for business and legal requirements, such as to protect against fraud, calculate taxes, or respond to legal requests. Cydrion may store this information in its computer system for up to seven (7) years. Other information is deleted automatically after a set period, often set by law unless we are legally required to hold it longer, such as for pending litigation. Cydrion destroys information when it is no longer needed.

How to Access and Correct Information in Our Records

If you are a customer, you can see and submit corrections by accessing your account via the Website.

Changes and Updates to this Privacy Notice

Cydrion reserves the right to change this Privacy Notice as our business needs and those of our customers change. Cydrion will post any changes to this Privacy Notice on the Website. In addition, where legally required, Cydron may request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

How to Contact Us with Questions About this Privacy Policy

You may contact us at: support@cydrion.com